Rental Agreement
West Adams Event Rentals Policies:
• Renter is fully responsible for equipment damaged, lost or stolen during the rental period.
• Renter agrees that equipment counts, as shown on the rental contract (invoice), are correct unless exceptions are specifically noted on receipt. Renter agrees to immediately report any shortages or breakage to West Adams Event Rentals. Renter further agrees that all changes are subject to final count and inspection by West Adams Event Rentals personnel.
• Linens & table skirting must be returned dry and free of food and debris. Linens, napkins or skirts that have been torn or permanently damaged by stains, burns or candle wax will be billed to renter at full replacement cost.
• All items including glassware, tableware and china damaged, broken lost, stolen, not returned or chipped will be billed to the renter at full replacement cost. West Adams Event Rentals reserves the right to charge these costs to the credit card on file for the event payments.
• A return trip charge will be made for each extra delivery or pick-up call required of us and caused by renter.
• Our equipment is charged for while out on rental, whether used or not. No refunds.
• All equipment must be together and ready for pick-up or an extra labor charge will apply for any delay incurred.
• Rental charges for equipment, other than canopies, platforms, bleachers and dance floors, do not include set up and teardown. These services are available upon request for and additional charged.
• All rates quoted are based on a 24 hour rental period per item; however, we allow extra time for the customer to pick up/drop-off at our location. We prefer to deliver the 1-2 days before your event, and pick up the day after. Extended rental periods are available upon request for an additional change.
• All prices subject to change without notice.
• All rentals are subject to the terms conditions of the company’s Rental Contract.
Miscellaneous Fees
• Sales tax, delivery, cleaning charges, set-up/take down, May incur an additional charge and have not been applied. After we have reviewed the details of the order, these fees (if they apply) will be added to your original quote total.
Delivery Services
• Delivery rates are based on first floor (ground floor) delivery to your door. Our personal will neatly stack all items in a mutual convenient location. Delivery charges will be calculated based on the distance traveled and size of order. Special delivery fees apply to the time deliveries, long carriers, multi-crew, multi-day, high-rise, after-hours, holiday and otherwise difficult installations. Additions to the orders that have already been delivered will be subject to normal delivery fees. On-site delays caused by clients will result in additional delivery fees. Like otherwise, equipment not ready at the scheduled pickup time will be subject to additional pick-up charges.
Disclaimer
• Submitting an order does not guaranteed availability of items and is considered a quote. Your reservation will be completed once you speak with a team member to review your order and make payment.
Damage
• West Adams Event Rentals is not responsible for any and all damage arising from the requested moving or non-rental-items. Including but not limited to furniture, vehicles, plants, lights, etc. Additionally, clients will be assessed fee to move any non-rental items. West Adams Event Rentals is not responsible to clients or any third party for any loss, damage or injury resulting from, or any way attributable to the operation of, use of, or any failure rental items. This includes damage to hardwood, tile, marble, limestone, State, Sandstone, tennis courts and driveways, walkways, etc.
Cancellation Policy
• When an order is placed with West Adams Event Rentals, all equipment is reserved, prepared and hand packed. When cancellation occurs, these items are unavailable to other clients.
-All customers will provide a 30% nonrefundable deposit in order for West Adams Event Rentals to reserve their order. Customers who cancel their order any time after the deposit is made will lose their deposit regardless of their circumstances or reason for cancellation.